Why You Should Burn Your Worst Design Clients


As someone who has worked on both sides of the free client fence, I give a lot of “inside” advice to designers in dealing with their clients.

One of the most common problems I hear is that designers would love being able to turn down their worst clients – the ones who pay late, do not pay at all, or who usually cause more trouble than they deserve. But the problem, these designers have told me, is that they just are Can not.

They have bills to pay, mouths to feed, and so on. Whenever I hear this complaint, I try to root out the source of the complaint. What is the reason for these designers having this attitude? Why don’t they see that they can use the so-called “luxury” to turn off a bad client? I think they are looking at things from the wrong side.

All they see is ‘I have to pay my bills and I can’t afford to be too choosy,’ when the whole client relationship process is really about much more than that. .

Sit Up Straight

When you start wrong, you end them wrong. That’s just a matter of life, and it applies to almost everything. I will share an example from my own life that some of you have probably also dealt with: design – related injuries.

I had the wisest chair in the world, which caused a great deal of disaster on my back and shoulders until I finally replaced it. Most back, shoulder and wrist injuries are caused by poor posture (and crappy chairs – I’m sure that’s studied somewhere).

If you sit down at your computer and your spine is bent in a strange position, or if your hand is slightly crooked with the mouse, it will be fine for a while. You probably won’t feel any pain for the first time – maybe even two. But do that every day for a year, and you will brace in and out thousands of dollars in physical therapy bills.

How can you avoid that kind of disaster? By sitting up straight with proper posture first. I know, I know – I don’t care about your mother. But she was right. An ounce of prevention is worth a pound of medicine and all that. And eat your vegetables!

You have to start in good condition to end one. If you want a lasting, mutually beneficial relationship with quality clients, the cold truth is that you may have to make some short – term sacrifices first.

You may have to go into a financial crunch (yes, I said it), or refuse to work with a certain type of client if you notice bad behavior emerging.

This is not to stand for some lofty ideal of “honor” or anything, but simply because every crap job puts you far away from your true goal of doing work you love and are proud to show. for others.

It may be irresponsible to take a loss over a fast, cheap gig, but if you have an invaluable service to offer valuable clients, it’s really irresponsible. not to.

Just sit up! Don’t see yourself as “ineligible” for denying bad business. Instead, start seeing as your duty to do so. How else are you going to make your clients space awesome if your crappy ones are wasting your time? Work on change yourself, rather than your clients.

A good client does not change forever, forever, forever. Never. I can’t do this again enough. You will be sick of listening to it. But I still have to say, because there are a lot of designers out there who still do not understand. It’s one of my main talking points for a reason; I see it over and over again. Stop polishing the turds and get yourself a gold bouillon.

Restaurant Like Royalty

How does a designer manage to struggle with putting food on the table until they treat the clients with the proverb stick? Many designers are very fond of the suggestion that they quit – don’t you know I have a family to feed and / or buy beer? I get it. I know what it’s like to be a struggling volunteer, you have to get whatever job you can.

But I also know what it means to cancel a job that does not suit me as a professional. How I got from point A to point B isn’t really that complicated, nor is it a puck or my good luck. I’m not a rockstar creative person who has an overstated opinion of myself, and you don’t have to be either.

The key is to change your attitude. I admitted that I could not provide value to the right clients if I continued to accept the wrong ones. I had a great service that my ideal clients needed, and it was simple irresponsible without making space for them. You owe it to those dreamy clients, and yourself to concentrate on the garden and weed them.

Remember, niche = GOOD; generic = BAD.

If you commit yourself to finding and helping people to “click”, you will soon be doing less work and making more money. And as a bonus, you will be much less stressed and frustrated.

Fewer of you may have terrible stories about bad clients and I will not have to squaw them so much. Steam can dream …

You have fired a robot signal

Adapt to New Opportunities

Humanity is highly adaptable. See how different we are. We have adapted to any situation – good or bad.

If you have adapted to the lifestyle of whatever client comes your way and scrambles to deal with it, do not doubt that it is more than that – adapt to a bad situation. (No, I did not That means that rhyme, but I have to leave it as I can. Your welcome).

You may think that an open door policy is only “as it is” for independent designers, but it is not.

As a talented creative professional, you need to know that you are capable of much more than you give yourself credit for. Take control of your own thoughts and actions to make room for a new situation to adapt to. Create those new opportunities and don’t be afraid to eliminate the things that don’t work.



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By LocalBizWebsiteDesign

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